Need a hand with Kepp? We're happy to help. This page explains how to reach us and answers the questions we hear most often. Support covers the Kepp apps for iOS and Android as well as the web app at app.kepp.social.
Contact us
Email support@kepp.social and we'll get back to you, usually within 1–2 business days. To help us resolve things faster, please include:
- the email or username on your account;
- your device and app version (e.g. iPhone, iOS 18, Kepp 1.0);
- a short description of what happened and what you expected.
Frequently asked questions
What is Kepp?
Kepp is a curation network. You save links to the best content from across the web and your favorite platforms into clean, shareable collections — organized by you, not an algorithm.
How do I save something?
Tap the + button and paste any public link, then choose or create a collection. On a phone you can also use the system share sheet from another app to send a link straight into Kepp.
How do I create and share a collection?
Open Collections, create a new one, and add saved items to it. Each public collection has its own link you can share with anyone.
I forgot my password.
On the sign-in screen, choose Forgot password and follow the email instructions. If you don't receive the email, check spam or contact support@kepp.social.
How do I report or block someone?
Use the report and block tools available on profiles and content. You can also email support@kepp.social with details and we'll review it.
How do I delete my account?
Go to Settings → Account details → Delete account, or follow the steps on our Account & Data Deletion page. Deletion is permanent.
Is Kepp free?
Yes. Kepp is free to use and has no in-app purchases.
Privacy & safety
We don't sell your data and we don't use third-party advertising trackers. Read our Privacy Policy, Terms of Service, and Content Policy for the full details.
Still stuck?
Email support@kepp.social and a real person will help you out.